RGM Repair Process
Once your Insurance company has instructed us to repair your vehicle, We will contact you to arrange a convenient time for an estimate inspection of your vehicle.
Our Estimator will carry out a full inspection of your vehicle and submit the report to insurers of the extent of the accident damage using the Audatex or Interest Estimating Systems.
Your insurance company engineer will agree figures with our Technical Estimator and all required parts will be ordered ready for the repair process to begin.
The vehicle will be booked in to start repairs and a courtesy car may be provided if required.
RGM uses the Autoflow Management System to control our system. It is fully integrated and links all areas of the company, from customer services to repairs, parts and transport. This system allow us to control all aspects of the repair, and gives us an accurate position of the vehicle repair at any time.
On completion of the repairs the vehicle will be checked to ensure the repairs are to the highest quality.
The vehicle will be given a valet and then be returned to the owner
Vehicle Repairs
Vehicle Repairs
Our technicians have available all modern appropriate tools and equipment to ensure your vehicle can be easily and professionally repaired. Needless to say this includes hydraulic ramps, air tools etc. and all the latest welders including Spot, Mig / Mag, Aluminium and Nitrogen
The provision of the latest technology in re-alignment together with latest techniques of manufactures and Thatcham recognised repair procedures ensures that all repairs will pass our strict quality inspections. All Panel repair work is completed before moving onto the Refinishing Stage, Where the vehicle will be prepped, primed and colour matched then finally painted.
Car Respraying and Paintwork Repairs
Low Bake Oven
RGM Car Respraying and Paintwork Repairs
When your vehicle first rolled off the production line the paint was 'baked' on in industrial ovens. If you are spending money on paintwork repairs you would expect the same high level of finishing as on the production line. Our low bake oven ensures a controlled and dust-free environment, quicker and better quality spraying and constant drying times. In summary, a quality finish!
The colour code will have been noted and checked, the paint will then be mixed on a state-of-the-art paint mixing scheme/system. This attention to detail ensures that colour match and final finish meet or exceeds the original manufacturers’ specifications and with the application of modern materials, paints and equipment, we are able to minimise the time your vehicle is off the road.
Once the paint process is complete we then submit the vehicle for quality inspection prior to re-build of all previously removed parts (Or new). The next stage in the process is to submit the vehicle for re-inspection prior to valet and then final quality control inspection. This ensures that all aspects of the repair have been completed in accordance with the manufactures strict requirements and in order to maintain the integrity of their original warrantee.
Workshops
Swansea & Haverfordwest
RGM | Car and Van Repair Workshops
Our workshops are fully equipped with the latest equipment, as well as four Paint Booths, ramps and air tools we have Hunter four wheel alignment, Hella ADAS calibration, Twin Gas Air conditioning and all the latest welders including Aluminium and Nitrogen.
The Workshops are large enough to ensure that vehicles of all sizes can be repaired, including commercials, it also allows for internal storage for increased security.
Only the highest quality materials are used throughout the repair process and this includes the use of two pack primers and top coats, which are applied by our highly skilled paint technicians within our onsite purpose built spraybooths and ovens.
RGM | Quality First, Every Time
Our aim has always been to put Quality first - every time.
As the motor industry has evolved over the years RGM has adopted the highest of quality standards and we continually adapt and change with it to ensure that our commitment to quality is maintained.